Retention periods are listed alongside each data point in section 02. As a general rule: your profile and document content is kept only as long as your account exists, plan and billing records are kept 5 years to satisfy Danish bookkeeping law, and lightweight operational data (like a last-active timestamp) is kept 12 months or less. Deleting your account triggers deletion of your profile and document content; a short grace window (30 days) applies to your email address specifically, to allow us to handle any in-flight support or billing matter.
Free trials you stop using: we don't keep a free-trial account indefinitely. A trial account with no sign-in and no activity for 90 days — counted from the last time you used it, or from signup if you never came back — is automatically deleted, profile data included.
When a paid period ends: if a period you paid for ends and you don't buy a new one, your account becomes read-only for 14 days. You can still view everything and download your data from your Profile, but not add or change anything. After those 14 days, the account and its profile data are automatically deleted. Payment records and invoices are not part of your account: they are kept by Stripe and in our bookkeeping for 5 years, as Danish bookkeeping law requires.